Contact

Tell me what's going on

Call if it is urgent, or send a few lines and I will come back to you. Plain English is fine: you do not need to know what the problem is called.

If I am under a desk or up a ladder I will not always answer. Leave a message and I will ring you back.

Chittering Bindoon Muchea Bullsbrook Lower Chittering Wannamal Mooliabeenee Gingin Upper Swan Ellenbrook

Somewhere nearby that isn't listed? Ask anyway, and I'll let you know.

Send a message

Goes straight to me. No newsletters, and your details are not shared with anyone.

What happens next

No surprises, either way

I will get back to you with what the job is likely to involve and what it will cost, before anything starts. If it is something I can talk you through in a few minutes, I will do that instead.

  1. I get back to youUsually the same day, and sooner if a business is stopped.
  2. You get a price firstAgreed before any work begins, so nothing lands unexpectedly.
  3. I come outFor a new customer, the first visit is in person wherever practical.

Before you message

Things worth mentioning

None of this is essential, but it helps me work out what is going on and how long it will take before I arrive.

What is happening

What has stopped working, and what you see when it goes wrong.

When it started

Whether it is new, or something that has been getting worse for a while.

What changed

New internet service, new equipment, a storm, or an update.

Call 0475 196 492